Telephonetics VIP’s Automation Agents lead the way to superior customer service
20th January, 2009 - Telephonetics VIP, the speech automation specialist, is pleased to announce the general availability of a range of Automation Agents to help organisations maximise efficiency for routine transactions over the telephone. High volume routine calls can be a waste of staff time. This time could be more efficiently and cost effectively used on other more complex calls. Automation Agents are designed to handle high volume calls which are simple and transactional, including...
